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Refund Policy

Last Updated: January 2025

Our Commitment

At Smutes, we are committed to providing a transparent and fair experience for all our users. This Refund Policy explains our approach to refunds and cancellations.

Free Content

The majority of content on Smutes is completely free to access. Since no payment is required for our free content, refunds do not apply to:

  • Free book access
  • Free account registration
  • Free reading features

Premium Services (If Applicable)

If we offer any premium services or features in the future, the following refund policy will apply:

Eligibility for Refunds

You may be eligible for a refund if:

  • You were charged in error
  • You experienced technical issues that prevented access to purchased content
  • The content materially differs from its description
  • You request a refund within 14 days of purchase and have not accessed more than 10% of the content

Non-Refundable Items

Refunds will not be provided for:

  • Content that has been fully accessed or read
  • Purchases made more than 14 days ago
  • Subscription renewals that were not cancelled before the renewal date
  • Gift purchases or promotional codes

How to Request a Refund

To request a refund for any eligible purchase, please contact us at support@smutes.com with the following information:

  • Your account email address
  • Order or transaction ID
  • Reason for refund request
  • Date of purchase

Processing Time

Approved refunds will be processed within 5-10 business days. The refund will be issued to the original payment method used for the purchase.

Subscription Cancellations

If we offer subscription services:

  • You can cancel your subscription at any time through your account settings
  • Cancellations will take effect at the end of the current billing period
  • You will retain access to premium features until the end of the paid period
  • No partial refunds are provided for unused portions of a billing period

Technical Issues

If you experience technical difficulties accessing content you've purchased, please contact our support team before requesting a refund. We will make every effort to resolve technical issues first.

Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to this page. Your continued use of Smutes after any changes constitutes acceptance of the new policy.

Contact Us

If you have any questions about our Refund Policy, please contact us: